Program Plus Satisfaction Survey
Article 1: Organization
This contest, titled “Programme Plus Satisfaction Survey” (hereinafter the “Contest”), is a no-purchase-necessary contest organized by GRANDS MOULINS DE PARIS, a public limited company with a capital of 37,232,832 euros, whose registered office is located at 99 rue Mirabeau, 94200 Ivry-Sur-Seine, registered with the Créteil Trade and Companies Register under number 351.466.495 (hereinafter the “Organizing Company”), under the terms and conditions set forth in these rules (hereinafter the “Rules”).
Article 2: Conditions of Participation
The Contest is open to any individual of legal age residing in mainland France (including Corsica) who is a customer of the Organizing Company and a member of the Plus program, with the exception of employees of the Organizing Company and its group companies, as well as their family members (hereinafter referred to as the “Participant” or “Participants”).
Article 3: Contest Rules and Duration
The Contest will run from 5:00 a.m. on December 27, 2024, to 11:59 p.m. on January 30, 2025 ( hereinafter the “Contest Period”).
To be eligible to play, the Participant must:
- Access the Program Plus satisfaction survey by clicking the “I’m participating” link in the December 2024 newsletter sent by the Organizing Company to the Participant’s contact email address specified in the Program Plus enrollment agreement;
- Enter your customer ID;
- Complete the satisfaction survey for the Plus program.
Only one entry per participant is allowed during the Promotion Period.
Article 4: Selection of Winners
Fifty (50) winners will be selected by random drawing (hereinafter the “Winner”). Only one prize will be awarded per Winner.
Winners will be selected by the Organizing Company’s teams from among the entries that comply with the Contest rules set forth in Article 3. Each Winner will be contacted by email at the contact address provided in the Programme Plus membership agreement no later than February 14, 2025.
The Winner must comply with these Rules. If it is determined that the Winner does not meet the criteria set forth in these Rules, the prize will not be awarded. Participants authorize any verification of their identity, age, mailing address, or the fairness and sincerity of their participation. As such, the Organizing Company reserves the right to request a copy of the Winner’s identification before sending the prize. Any false statement, or provision of a false identity or address, will result in the immediate disqualification of the Participant and, where applicable, the reimbursement of any prizes already sent.
Article 5: Designation of the Lot
The giveaway consists of 50 identical prizes. The prizes are Bose© speakers valued at €139.95 including tax (average retail price as of December 20, 2024).
The value listed for the prize corresponds to the estimated price, including tax, as of the date these Rules were drafted and does not include shipping costs; it is provided for informational purposes only and is subject to change. The Organizing Company cannot be held liable for any incident or accident that may occur in connection with the use of the prize.
All trademarks or product names mentioned are registered trademarks of their respective owners.
The prize cannot be exchanged for another item or for any monetary value, and is not eligible for a partial or full refund, even in the event of problems during shipping (breakage, defective merchandise, etc.). Participants are advised that the sale or exchange of prizes is strictly prohibited.
Article 6: Shipment of Consignments
Prizes will be mailed to the winners at the contact email address provided in the Programme Plus membership agreement. Prizes will be delivered within one month of the drawing.
If the prize cannot be delivered to the winner for any reason beyond the Organizing Company’s control (such as the winner having moved without updating their address, etc.), the prize will remain the permanent property of the Organizing Company.
Article 7: Game with no purchase necessary
There is no obligation to purchase to enter this contest. No claims for reimbursement may be submitted to the organizing company regarding any costs incurred in connection with participation (such as internet connection fees).
Article 8: Limitation of Liability
Participation in the Contest implies knowledge and acceptance of the characteristics and limitations of the Internet, particularly with regard to technical performance, response times for viewing, retrieving, or transferring information, the risk of interruptions, and, more generally, the risks inherent in any Internet connection and transmission, the lack of protection for certain data against potential misuse, and the risks of infection by potential viruses circulating on the network. Consequently, the Organizing Company shall under no circumstances be held liable, including but not limited to:
- the collection, transmission, and/or receipt of any data and/or information over the Internet;
- any malfunction of the Internet that prevents the Game from proceeding or functioning properly;
- failure of any receiving equipment or communication lines;
- loss of any paper or electronic mail and, more generally, loss of any data;
- delivery issues;
- the operation of any software;
- the consequences of any virus, computer bug, malfunction, or technical failure;
- for any damage caused to a Participant’s computer or phone;
- any technical, hardware, or software failure of any kind that prevented or limited the ability to participate in the Game or caused damage to a Participant’s system;
- for any defects in the prizes distributed as part of the Contest, and for any direct and/or indirect damages they may cause.
It is hereby clarified that the Organizing Company shall not be held liable for any direct or indirect damages resulting from any interruption or malfunction of any kind, for any reason whatsoever, or for any direct damages that may arise, in any way, from connecting to a social media platform in connection with this Contest. It is the responsibility of each Participant to take all appropriate measures to protect their own data and/or software stored on their computer equipment against any infringement.
Any individual’s use of the Facebook social network and the Participants’ participation in the Contest are entirely at their own risk.
The Organizing Company may cancel all or part of the Contest if it appears that fraud has occurred in any form, including through computer systems or in the determination of the Winners. In such a case, the Organizing Company reserves the right not to award prizes to those who have committed fraud and/or to pursue legal action against the perpetrators of such fraud in the competent courts. The Organizing Company shall not, however, incur any liability of any kind toward Participants as a result of any fraud that may have been committed. In particular, it shall be considered fraud for a Participant to use one or more fictitious names or names borrowed from one or more third parties, as each Participant must participate in the Contest under their own and unique name. Any fraud shall result in the Participant’s disqualification.
The Game is not managed or sponsored by Meta Platforms, Inc. Facebook shall therefore not be held liable under any circumstances for any disputes related to the Game. Any questions, comments, or complaints regarding the Game should be directed to the Organizing Company and not to Facebook.
The Organizer reserves the right, for any reason whatsoever, to cancel, postpone, suspend, or extend the Contest, or to modify all or part of the terms and conditions set forth in these Rules. If, as a result of circumstances beyond its control, the Organizer is compelled to exercise this right, it shall not be held liable.
The Organizing Company reserves the right to permanently exclude from the various games any person whose fraudulent behavior interferes with the proper conduct of the games. Furthermore, referring fictitious individuals will result in the player’s immediate disqualification. Similarly, any attempt to use the Game outside of the unmodified interface provided on the website will be considered an attempt at fraud. Furthermore, decompiling the Game, using a personal script, or any other method intended to circumvent the intended use of the Game as set forth in these Rules will also be considered an attempt at fraud and will result in the Participant’s immediate and irrevocable disqualification.
Article 9: Provision and Acceptance of the Rules
The Rules are available free of charge to anyone who requests them from the Organizing Company at the following mailing address: 99 Mirabeau Street, 94200 Ivry-Sur-Seine, and at the following website during the Contest Period: https://entreprise.grandsmoulinsdeparis.com/reglement-jeu-concours-2/
Participation in the Contest implies that each Participant fully and unconditionally accepts all the provisions of these Rules. Failure to comply with these Rules will result in the automatic cancellation of participation and any award of the prize.
Article 10: Personal Data
As part of the Contest, the Organizing Company may collect only the following information from Participants: the username of the social media account used, and the Participant’s contact information for prize delivery (last name, first name, phone number, and mailing address). The collected data will not be used by the Organizing Company at a later date. It will be retained solely for statistical purposes and will be stored in an Excel file by the Organizing Company’s marketing department for a period of three years, solely for the purposes of retention and archiving. Only the Organizing Company’s marketing department will have access to this data. At the end of this period, the collected personal data will be destroyed. The Organizing Company guarantees to Participants that their data will not be used for commercial purposes or sold, and that no data will be disclosed to third parties.
In accordance with Law No. 78-17 of January 6, 1978, as amended, on information technology, files, and civil liberties, and Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of natural persons with regard to the processing of personal data, individuals for whom the Organizing Company holds personal data have the right to object, the right to erasure, the right to restrict processing, the right to data portability, the right to be notified of a breach, the right not to be subject to automated decision-making, and the right to access and rectify data concerning them.
Consequently, any person who has provided personal data to the Organizing Company has the right to request that any information concerning them that is inaccurate, incomplete, ambiguous, or out of date be corrected, supplemented, clarified, updated, or deleted.
For any information regarding the processing of personal data, or for any data subject wishing to exercise their rights, such individuals may submit a written request along with proof of valid identification:
- By mail: Data Privacy Officer (DPO), Vivescia Group, 99 rue Mirabeau – 94200 Ivry-sur-Seine – France.
- Or by email: DPO@vivescia.com
Postage costs will be reimbursed at the standard rate upon written request.
Data controller:
- The Organizing Company
99 Mirabeau Street – 94200 Ivry-sur-Seine – France
Supervisory authority, National Commission on Information Technology and Civil Liberties (CNIL):
- 3 Place de Fontenoy, 75007 Paris, France
Phone: 01 53 73 22 22
Article 11: Disputes
These Rules are governed by French law. To be considered, any disputes regarding the Contest must be submitted in writing to the following address: 99 rue Mirabeau, 94200 Ivry-Sur-Seine, no later than ninety (90) days after the Contest Period. Any issues regarding the application, interpretation, or consequences of these Rules, or any cases not provided for in these Rules, shall be decided by the Organizing Company.